Moving from the USA to Canada

5.0 My wife Margaret used Trans Canada Movers to bring her mother from Pennsylvania, USA to Toronto, Canada in June 2026. Her review is as follows: Great service and would highly recommend! Jake provided all the required documentation and walked me through the process for moving across the border. He was always available and super helpful. The moving team lead by Eugene were friendly, helpful and went above and beyond the call of duty on both ends. I can't thank all of them enough. I would definitely recommend Trans Canada Movers. They know what they are doing!

5.0 Super fast and friendly!

5.0 Jake was super helpful in coordinating everything. He was very responsive and great to work with!

5.0 Trans Canada Movers did a great job helping us move from ** to *******. The entire process was handled professionally and efficiently.A special thank you to ***** from the Vancouver office, who stayed in contact with us throughout every step of the move. He was professional, accommodating, informative, and always quick to respond to our questions and concerns. His communication and support made a very stressful long-distance move much smoother and easier for our family.We truly appreciate the excellent customer service and would highly recommend Trans Canada Movers to anyone planning a cross-country move.

1.0 Our move from *************** to **************** required our goods to be reloaded from a semi trailer to a straight truck somewhere at or between the ***************** and the **************. The straight truck had a leaky roof and was unfit to move and/or store furnishings and so our goods on day of delivery showed up with free standing water in the bed of the truck. Cartons were soaked and crushed, MDF manufactured furniture was swollen, hardwood furniture finish bleached and eroded, laminates lifting. In addition at point of origin, they used codes for burned and torn for almost a third of all items on the manifest including tables and headboards. The adhesive labels were missing on some items and double and tripled up on other items in the manifest making it impossible to reconcile what we signed for at point of origin to what arrived notwithstanding the *** copy was mostly illegible anyway. Of 13 full household moves made in our lifetime including to/from the ** and to/from *********** this was by far the worst and most incompetent. The support is minimal and they will take no responsibility outside $60 cents per pound insurance. A grave regretful mistake picking this company.

3.0 I contracted this company for a cross-country move, which cost approximately $8,000. Unfortunately, the service I received was unsatisfactory due to several issues.

Firstly, not all of my items were delivered, and one item was damaged during transit. The delivery team did not verify the inventory upon arrival, leading to the discovery of a missing shelf later on. Additionally, I found that several of my plastic storage bins were broken during the move.

I immediately contacted the company to report these issues and express my concerns about the unprofessional behavior of both the pick-up and delivery crews. During the pick-up, the moving team argued incessantly, with one member behaving aggressively and raising his voice at his colleague in front of us. The movers made us feel at fault for not having a detailed inventory list, despite this not being a requirement. Each additional item was met with visible frustration, even though I understood that charges were based on weight.

Communication regarding the delivery schedule was poor. I had to repeatedly request updates, and the delivery date was changed twice, causing significant inconvenience. Upon delivery, the driver reacted angrily when I pointed out the damaged rack, suggesting my spouse repair it himself. While we were eventually compensated for the shelf, the situation was handled unacceptably.

Currently, I am still missing a rack and have had to initiate a claims process due to the lack of follow-up. Given these experiences, including the communication issues and unprofessional conduct, I would not consider using this company again. I have consistently strived to maintain clear and open communication throughout this process.

4.0 Very efficient loading and unloading at national destination.

5.0 Hi brother, I checked your Google business profile and saw some negative reviews. These bad reviews can affect customer trust and your business growth. I can help remove negative reviews fast, usually within 24 hours. Even if the review was posted years ago, I can still help with old reviews too.
If you want to clean your profile and make your business look better, send me a message anytime. I’ll be happy to help.

5.0 Great experience with move from Chicago to Victoria. Excellent communication. Thank you Trans Canada!

5.0 I had a great experience with Trans Canada Mover Inc. not just once, but three times—including a cross-border move from the USA. From start to finish, the team was professional, punctual, and handled all of my belongings with great care. They made what could have been a stressful moving day feel smooth and well-organized. Communication was clear throughout the process, and they were always responsive to any questions I had.

The movers from both Ontario and Alberta were excellent. They worked efficiently while being careful with fragile items, and everything arrived in perfect condition. I also appreciated their friendly attitude and their willingness to go the extra mile to ensure I was satisfied.

I would definitely recommend Trans Canada Mover Inc. to anyone looking for reliable and trustworthy moving services. I’ll be using them again for my next move!

5.0 I had a great experience with Trans Canada Mover Inc. not just once, but three times—including a cross-border move from the USA. From start to finish, the team was professional, punctual, and handled all of my belongings with great care. They made what could have been a stressful moving day feel smooth and well-organized. Communication was clear throughout the process, and they were always responsive to any questions I had.

The movers from both Ontario and Alberta were excellent. They worked efficiently while being careful with fragile items, and everything arrived in perfect condition. I also appreciated their friendly attitude and their willingness to go the extra mile to ensure I was satisfied.

I would definitely recommend Trans Canada Mover Inc. to anyone looking for reliable and trustworthy moving services. I’ll be using them again for my next move!

5.0 When we decided to move from ****** to ********* in January we interviewed a number of moving companies and Trans Canada Movers stood out as responsive and professional with good references - they also had a good competitive price and walked us through the process which can be a bit complicated given the trans-border move. The move went very well - in spite of a major snowstorm -- everything arrived on time and in good shape at the ********* end with no major damage and we felt well looked after. We highly recommend these guys -- five star performance - with a specail thanks to ***** for excellent communication.

5.0 Excellent experience with Trans Canada Movers moving from Vancouver to Calgary! Communication was clear and professional from start to finish. The movers were careful with all the furniture, and everything went very smoothly. The final price matched the estimate with no surprises, which I really appreciated. As a bonus, our furniture even arrived earlier than projected. Highly recommend this team!

5.0 What a cost effective and efficient way for a small move across Canada. Jake was very helpful sorting out how to move five pieces of antique furniture and thirty boxes plus artwork from Vancouver to Ottawa. The price for this small load was a fraction of the quote I received from others. The teams at both ends were stellar. I’d highly recommend this company.

5.0 TransCanada Movers was a cost effective, efficient and trustworthy way to move a few items, less than a full load. I used them in a recent move of five pieces of antique furniture, much artwork and about thirty boxes from ********* to ******. **** was particularly patient and efficient organizing the move and the movers in ********* and the ****** area were very helpful. Even my seventy year old heirloom china arrived in one piece. I had no breakages or damage at all. ** highly recommend this company.

5.0 We had an excellent experience with Trans Canada Movers, moving goods across the US-Canada border to three different locations in Canada. Our patient guide, **** ******, addressed all our questions and concerns. What seemed to us a daunting task at first, gradually became better understood and more manageable. The movers at each step of the way were also very helpful and professional. I highly recommend their service.

1.0 I never leave reviews, but after paying nearly $8,000 for a “streamlined” cross-border move, I got poor coordination, zero communication, and a manager, who chewed me up and spoke to me condescendingly.

From the beginning, there were serious communication failures. On the day of my scheduled full pack move, the crew arrived stating they did not know it was a full pack job. I had been coordinating for over a month with Tammy about the details. When I reached out, her response was essentially that she had written it down and didn’t know what happened. No apology. No accountability. Just deflection.

The movers packed for about an hour and then disappeared for over 30 minutes without saying anything. Breaks are understandable. Failing to communicate when someone is paying thousands of dollars for a professional service is not. At one point during packing, one of the movers asked me if I had extra boxes in my recycling they could use. This was a full pack job that I was paying a premium for. I should not be sourcing packing materials from my own recycling bin to compensate for a lack of preparation. That question alone reinforced that the crew had not been properly briefed or equipped for the scope of the job.

The most exhausting part was the border coordination. I was told we would “meet at the border.” That was the entirety of the instruction. I drove two hours from Washington State, texting ETA updates, and was left on read. After arriving at the border, I received a call telling me the movers were still 2.5 to 3 hours away and that I would need to wait. There had been zero communication about timing or what the actual plan was.

When I called to get clarity, I spoke with someone who appeared to be the head manager. Instead of acknowledging the communication failures, he was dismissive and confrontational. He insinuated that I was “entitled” for expecting coordinated timing and told me that “most people have things to do after packing,” implying I was unreasonable for driving directly to the border as instructed. He repeatedly suggested it was my fault for not confirming every logistical detail, as though it is the customer’s responsibility to extract operational plans from a company being paid $8,000 to manage them.

I made it clear that I understood the job was physically demanding and that I fully expected the crew to take breaks. I repeatedly told him I had empathy for the crew, but that on one of the most stressful days of my move, I felt there was no empathy extended toward me. That empathy was not reciprocated. Instead, he doubled down, continued insisting it was my fault for not asking the “right” questions, and dismissed my frustration altogether.

I never demanded synchronized arrivals. I expected basic communication and a clear timeline. Being spoken to in a condescending tone and made to feel foolish for expecting that level of professionalism was unacceptable. At no point did the manager acknowledge the confusion about the full pack job. At no point did he apologize for the lack of coordination. Instead, he attempted to shift blame onto me and minimize legitimate frustration.

To make matters worse, the packing quality did not reflect premium service. Furniture arrived scuffed, and most items were loosely and randomly packed into boxes with little organization. It felt rushed and unprepared, which aligns with the fact that the crew did not even know the scope of the job upon arrival.

There were repeated microaggressions throughout the process, along with an overall level of unprofessionalism that made an already stressful move significantly worse. I hired this company specifically to reduce that stress. Instead, I was left feeling dismissed, belittled, and emotionally drained.

For the price paid, I expected competence, communication, and respect. I received none of the three. I seriously feel so cheated.

5.0 Recently used Trans Canada movers AGAIN, not many families emigrate 3 times but the Sims do, British Ex Pats. We used them and the lovely Tammy helped throughout the process. 3 years ago they moved us from Langley BC to Santa Clarita CA and made the whole process slick and effortless, on our part anyway.
Fast forward a few years and due to visa problems with the work relocation and our friend Trump we were forced to return.
This was a heartbreaking for my wife and I and our 3 children who had just built a home and pool and set a life up there.
Once reality had set in that we had to return I was straight on the phone to Tammy to do the return trip.
Over that period we acquired a lot more furniture/home goods and general clutter that we needed to bring back home to Canada but we still found them very reasonable.
Trans Canada Movers treated us like VIP returning customers and once again made the whole process seem simple, which it's not.
They were super competitive and the moving crews both in LA and BC were outstanding.
Tammy knew what an emotional time we were being dragged through and she was understanding and patient with our needs and stayed in touch throughout the process.
I'd like to personally thank Tammy and Trans Canada Movers and hopefully I won't have to move again BUT if I do I know who I'm calling.

Give that girl a raise.

5.0 Jake was incredible helping us get set up to move items from BC to Toronto. Communication was seamless and timely, pricing and expectations clearly stated, and it as a terrific overall experience. The moving team arrived on time (even slightly early:) and got the job done quickly. Jake instilled a sense of trust right from the beginning. Highly recommend!

5.0 The process to set up my move from Kitsap county (Washington) to Vancouver metro area was straightforward and fast, and everyone was really friendly and helpful.

Tammy was extremely knowledgeable and responsive while helping me set up a quote and with the paperwork before my move.

And a huge kudos to Yasar, Vedran, and team for being so efficient with loading and unloading my items. Moving can be very stressful and they always had a friendly smile.

5.0 The movers did an excellent job of of my move up a difficult set of front steps, ensuring everything was delivered safely and without damage. The crew was very professional and pleasant as well. I would certainly use them for another move

5.0 Good moving company with thoughtful teams at both ends. 3 bedroom house packed well and quickly, then a long storage time, then an inconvenient (lots of stairs) unpack. Their personnel were thoughtful to the end...including coming back to move a very large washer and dryer through a small door (had to take the door off the hinges - that tight). They didn't have to come back to do this part, but really appreciated their professionalism and taking the time to make it all right.

In addition, Jake, who was our administrative contact, provided excellent service - answering all questions as they came up, and quickly responsive.

5.0 We moved from Whidbey Island, Washington to Vancouver Island, British Columbia. It was an outstanding experience from start to finish. They gave excellent advice to prepare us for crossing the border with our goods. The movers were on time, efficient and thorough. They wrapped our furniture so well that not one piece was scratched or damaged. They arrived on time at our new home and put everything where we asked, getting large furniture through small doorways without a single scratch on the walls and floor. We would highly recommend Trans Canada Movers and will definitely use them again if we ever move again.

5.0 Yasar and his team were an amazing help with my family’s move from Los angeles to Vancouver! couldn’t think of a better team to help us out. thanks for all your hard work yasar

5.0 I had a great experience working with trans canada for my move from ******** to *******. The salesperson was super friendly and helpful over the phone. They helped me with all of the customs documentation and made sure that all of my questions were answered, which definitely made a stressful situation a lot more manageable. The team on pickup did arrive about 30 minutes behind schedule, which is understandable given NY traffic - honestly I thought it would be way worse. I've heard a lot of scary stories but overall great experience, would highly recommend for anyone looking to do a move across borders!

5.0 We had a great experience using TransCanada movers to move from Vancouver to the US.Conor was very helpful and responsive to any questions we had. We looked around 3-4 moving companies and TransCanada offered the best price per pound. On the day of the move 3-4 guys packed everything within 3 hours with great care. Unloading in the US was done carefully too. All items arrived on time without any issues and Conor kept us updated on the timeline of the delivery. Highly recommend TransCanada movers for anyone considering cross country relocation.

5.0 Great Company for moving household from Canada to the US.
I really appreciate working with Conor Grant, who was so helpful throughout the process. Zero damage any item, expedited delivery, staffs were very co-operative.

1.0 When I was sold on using this company for an International move from Texas back to Alberta it would be smooth and easy move with lots of Communication and personal touch. This was far from what I experienced. From the start Jake the sales person was great and he explained things and gave me a broad date range of pack and move but as the time came closer I could not get a hold of my sales rep or get a time or date of pack or pick up. The sales rep seemed tone off or stick and had no one handling his business, this is mild concerning when you are dealing with an International Move. Whe it came to 4 days from predicted pick date i still had NO communication - this is not professional. Finally the Friday prior to the Monday pack and Move they let me know it will happen monday still with no time but someone will call during the weekend to let me know. Such poor customer service - I guess we should all just sit on hold for them. By Sunday Afternoon I still had not heard from ANYONE on monday plans - this is ridiculous. Monday I get a call they will be there 8:00 to pack and go - FANTASTIC. Well that did not happen - they were 1.5hours late and no call and communication that would be late. Well we go packed and off and though that was all good - until I unpacked and oh my gosh what a horrible pack job! I 2year old could have packed and wrapped just as well. But i will get to that..... As I sat and waited for my assets to arrive in Canada - I was told 1-3 weeks. So I said nothing. Jake finally reappeared 3 weeks later with an email and said that my goods will arrive between the 17-19. But he will confirm next week. Well a week passes and NO WORD so I figure I guess I better follow up as usual since this seems to be a common this with company. As I email to see what is going with my load - Well Jake is no gone on Holidays for a week and he is not responding. So I have to call the office to find out. As I call the office and get a huge run around there - the load is now not coming till the 20th. Plus the rudeness from the office like I was putting them out for asking. Then when I asked what are the steps to get my Goods as this was promised by Jake to help me and give correct direction they also did not have those and the only person that could give me correct instructions was the DRIVER who politely called me to help and assist. Next comes the unpacking to see how they packed... I do not call just throwing thing willy nilly into boxes packing... I could have done that!!!

1.0 When I was sold on using this company for an International move from ***** back to ******* it would be smooth and easy move with lots of Communication and personal touch. This was far from what I experienced. From the start **** the sales person was great and he explained things and gave me a broad date range of pack and move but as the time came closer I could not get a hold of my sales *** or get a time or date of pack or pick up. The sales *** seemed tone off or stick and had no one handling his business, this is mild concerning when you are dealing with an International Move. Whe it came to 4 days from predicted pick date i still had NO communication - this is not professional. Finally the Friday prior to the Monday pack and Move they let me know it will happen monday still with no time but someone will call during the weekend to let me know. Such poor customer service - I guess we should all just sit on hold for them. By Sunday Afternoon I still had not heard from ANYONE on monday plans - this is ridiculous. Monday I get a call they will be there 8:00 to pack and go - FANTASTIC. Well that did not happen - they were 1.5hours late and no call and communication that would be late. Well we go packed and off and though that was all good - until I unpacked and oh my gosh what a horrible pack job! I 2year old could have packed and wrapped just as well. But i will get to that..... As I sat and waited for my assets to arrive in Canada - I was told 1-3 weeks. So I said nothing. **** finally reappeared 3 weeks later with an email and said that my goods will arrive between the *****. But he will confirm next week. Well a week passes and NO WORD so I figure I guess I better follow up as usual since this seems to be a common this with company. As I email to see what is going with my load - Well **** is no gone on Holidays for a week and he is not responding

5.0 The entire experience was top notch. Conor, the agent coordinating the move was very clear in his communication and answered all questions patiently. The loading team loaded everything efficiently and used boxes wherever needed. The unloading team was very good as well with clear communication and polite behaviour. This was a cross border move and Trans Canada movers made it a very stress free for us.

5.0 Thank you Murad and your team for such a professional service today. From your calls keeping me updated on timing of arrival, to your efficient and fast transfer of boxes into your massive truck I was so pleased that everything went smoothly. Thank you very much

5.0 We went with Trans Canada Movers to move from interior BC to southern Ontario. We reviewed a few cross-country movers, and they gave the best per pound rate and were the most responsive. Everyone we dealt with -- the sales agent, the packers, the unpackers -- were extremely professional and careful. We sent videos of what we were moving, and the sales agent provided a pretty accurate estimate for the quote. We had many boxes and items labelled as "Fragile", and the packers made sure to provide extra protection and wrapping. The estimated time frame for delivery was 2-4 weeks, and the actual time required was just over 2 weeks. The unpackers cross-checked all items from the local warehouse with their inventory list, and confirmed that everything was accounted for. All in all, nothing was lost, all of our items were in great condition; only a couple of tubs and suitcase had minor damage. We would absolutely recommend Trans Canada Movers for anyone doing a big move.

5.0 100% recommend! Their quote matched the final price (it turned out to be a bit under because we ended up selling some things), the service was great from the sales person (Conor) to the guys who did the move (and helped pack last min things). My across-the-country move from Ontario to BC arrived in 2 weeks (they had estimated 2-4weeks). They were always very professional and organized. Thank you! Would 1000% hire your services again.

5.0 I used Trans Canada for my international move from Pennsylvania to Ontario and couldn't have had a better experience. After I entered my information for a quote, I was contacted by Jake D, who promptly answered all my billions of questions. Seriously, we have an email chain that's 52 messages long, and that's only ONE of the several email chains.

On moving day, the crew that showed up was friendly and professional and took my 65 boxes and other items down two sets of stairs and into the truck in under 2 hours. On the other side, my stuff was delivered quickly (a day earlier than expected) and in good shape. Both my TVs made it through alive and not a single plate or glass is broken. Trans Canada also set me up with the forms I needed when crossing the border myself, and took care of the customs clearance details. I highly recommend this moving company!

5.0 Excellent customer service. Excellent communication and delivery of services.Highly recommend for your move.

5.0 We made a very large move from Phoenix to Calgary. Last minute pulled in Trans Canada Movers because the other moving quotes we got were outrageous….and I’m so glad we did! First of all, the communications and all the responsive leg-work to tell us exactly what to do and what forms we needed to the care they took with our furniture and belongings. All of this exceptional service at an extremely fair price compared to the other three quotes we received. I could not be happier with this company, packing up thousands of dollars of furniture and belongings that you will not see for 4-6 weeks is scary enough….Trans Canada Movers pit our minds at ease.

5.0 We chose Trans Canada for our move from the US to Canada and the experience was fantastic. They worked with our timeline for pickup and delivery, communication was excellent, both the packing team and unloading team were great, price was honest and fair, everything was well packed and delivered safely. Just all around a great experience. Would definitely use again and recommend. Thanks Conor and team!

5.0 **** *. was super responsive and attentive to all of our requests. We moved from ********** to *********, ** and our things arrived safely and on time. They even accommodated to our very specific needs and dates. The quotes were close to the actual spending and with some compacting effort we were able to stay closer to the lower end of it.

5.0 We recently had Trans Canada Movers help us with our house move, and we couldn’t be more pleased with their service. Especially Yugen and Enes so kind and friendly. They were incredibly helpful throughout the whole process and made everything so much easier for us. We truly appreciate their effort and highly recommend them.

5.0 We hired Trans Canada Movers for our move from Wisconsin to Vancouver. We had an excellent experience overall with this company. Jake, our primary contact, was a pleasure to work with. His communication was terrific and he explained everything regarding the customs process in great detail. On both pickup and delivery day, the crew showed up on time and took wonderful care of our belongings. We would definitely use this service again.